Levent Hatay Consulting
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Home      Experience: Change Management
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Change management is a structured approach to shifting/transitioning organizations from a current state to a desired future state.
Levent Hatay has been responsible for implementing change management in three leading companies in Turkey.

VESTEL

Merged the sales organization and the after sales service organization of Vestel to effectively manage 1.000 dealers and 400 service centers.

Completely restructured Vestel Marketing Company’s organization and introduced operations management and reporting systems recognized by international auditors as “best-in-class” in Turkey.

Completely restructured Vestel’s organization and introduced operations management and reporting systems recognized by international auditors as “best-in-class” in Turkey. Merged electronics and white goods service centers of Vestel to increase customer satisfaction.

Between 2000-2006, transformed the sales distribution system of Vestel from 8 wholesalers, 2.500 mixed dealers and 80 exclusive stores to 1.200 exclusive Vestel stores. 

Grew net revenues of the Vestel Marketing Company from 138 million USD in 2000 to 850 million USD in 2006 with full P/L responsibility.    

G2M

Grew G2M over 50 percent from 340 million TL to over 500 million TL in less than a year.

Established a new “Business Transformation” plan for G2M that included over 100 new projects. Revised the overall organization of G2M and sales management structure.

ALTINYILDIZ

Formed the Operations Group in 1996 that included production planning, IT, purchasing, inventory management and human resources.